Hike Smart!
Grand Canyon National Park
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Learn how to Hike Smart!
Learn how to Hike Smart!
Goal: Reduce hiking injuries, inner canyon rescues, and deaths.
Problem: Many seasonal hires and park visitors are unaware of the risks of hiking in the inner canyon from May- October. This lack of knowledge led to numerous injuries and deaths of park visitors and the exhaustion of employees working on the Inner Canyon rescue team.
Solution: Create an e-learning course that trains seasonal employees on the ten strategies to Hike Smart! This e-learning course will transform seasonal hires into knowledgeable resources who can assist park visitors in exploring the Grand Canyon independently and safely.
Results: Using prevention through education strategy, providing park visitors with face-to-face encounters with educated employees, and strategically placed signage, 30,000 park guests a year have been convinced to change their hiking plans to more realistic and sensible goals, reducing inner canyon rescues, injury, and death.
Details
Details
Seasonal Employee Training
Hike Smart!
Tools
Tools
Powerpoint
Camtasia
Skills
Skills
Instructional Design
Storyboarding
eLearning Development
My Design Process
My Design Process
Initial Design
Initial Design
To begin this project, I analyzed the data of our summer employees. I immediately recognized that summer hires were a diverse group of individuals from around the globe whose native language was not English. This let me know I would be designing a training to implement various bilingual education strategies that would eliminate language barriers, reduce information overload, educate, and engage.
Storyboarding
Storyboarding
After creating a high-level outline, I transitioned to drafting a written storyboard. Keeping the training succinct with visual cues to help with understanding was imperative to the success of the training. To effectively target all three objectives, I told my story of living and working at the bottom of the Grand Canyon. I wove together a story/script of the location's history, ten essentials to accomplish a hike successfully, and an array of visual examples to reduce confusion among the new employees.
Development
Development
Finally, I decided to develop the training in Camtasia and PowerPoint. I sourced, created, and edited all the course graphics, using stock photos available in PowerPoint, Grand Canyon Public Library, NPS, and colleagues.
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